Category: Medical
Developer: Epic Systems Corporation
Verified App 
Access your health information anytime, anywhere Schedule appointments easily with just a few clicks Receive test results quickly and securely online Communicate directly with your healthcare team Manage prescriptions and refills effortlessly 
Limited accessibility for older individuals Frequent technical issues disrupt usage Privacy concerns with personal health data Overwhelming features can confuse users 
I seemed to have lost a lot of my information because I could not log in. Everytime I tried to log in, I would get a message about try again password or log in does not work. I had the same passwords for all accounts, and I ended up having to uninstall and reinstall the app and change the password. After doing that, I seemed to have lost 3 accounts. It worked fine until this last update
If anything, this version of MyChart has more options than I know how to use, and some, like Medication updates and check-in interviews are sometimes difficult to complete because I take so many meds. Still, it is easy to find the major categories of information about my conditions and meds, and to update information. One gripe is in Messages, where I cannot edit a message that I have already submitted, and I sometimes run out of space well before I notice that I am over the maximum entry limit.
There are lots of things I appreciate in using MyChart and others I don't such as the way it flags me every single time I have any minute changes to appointments, etc. I feel like I'm constantly logging in to see why I was notified because the notification doesn't tell you what it's about. I spend way too much time in this app, checking in for appointments, going over endless checklists (that I just did a few days ago!!), etc. Maybe that's the fault of my medical team though not the app.
A good app, though the app didn't work well for telehealth visits. The video did not work at all on Windows 11 despite giving it permission to use the camera. It worked on my Samsung smartphone but the audio there had to be placed near my ear to hear it when I enacted the speaker function. Also I found selecting the shortcuts not to be intuitive, but I eventually got the ones I wanted. My Healthcare system used to use an app exclusively for telehealth called 'Blue Jeans' and that worked well.
I recently changed to the MyChart app from Follow my heath app and I really like MyChart, especially the messaging feature. However, recently the messages and other features are not working. I can see the summary of it when it pops up but when I open it, its blank! Ive tried clearing my cache, deleting and redownloading the app.. nothing works. very frustrating. Cant see my messages, results, nothing.
Review Source: Google Play store public user reviews.
Yes, MyChart collects personal health information to provide users with personalized healthcare services, but it follows strict privacy and security protocols to protect that data.
MyChart is generally provided free of charge to users as part of their healthcare provider's services, but specific features may vary by provider.
Yes, MyChart requires an internet connection to access the portal and mobile app features, as it operates online.
Users can contact MyChart support through the help section of the app or website, or by reaching out directly to their healthcare provider's support team for any feedback or questions.
Since MyChart is usually free and tied to your healthcare provider, there is no subscription to manage or cancel; however, you can contact your provider for assistance with your account.
To activate your MyChart account, you will need an activation code, which can be obtained from your healthcare provider. Follow the prompts on the app to complete the activation.
You can contact customer service by calling the number provided in the app or visiting the support section on the MyChart website.
The customer service number can be found in the app under the "Help" or "Contact Us" section.
To log in, enter your username and password on the MyChart login page or app. If you don't have an account, you can sign up for one.
A new homepage card allows you to opt in to sharing your health data through Care Everywhere. COVID-19 information no longer appears before logging in to your organization. You can now share PDFs from other apps to MyChart. These changes might become available to you after your healthcare organization starts using the latest version of Epic.
Google Play 
App Store 
